HOLIDAY SHIPPING

We are excited to help you with your holiday shopping!  Please note: Due to the high volume of shipments during the holiday season, all couriers experience delays.  We cannot guarantee delivery dates for orders shipped with free shipping.  We apologize for any inconvenience this may cause.  For faster guaranteed delivery, please consider upgrading your shipping method.

12/15/24:  Last day for Regular Parcel Post FREE Shipping (Australia)

12/18/24: Last day for Express Post (Australia)  *AU orders placed on or after 12/19/24, will be shipped the first week of January 2025.

 

FREE SHIPPING

We offer free shipping for the following countries: 

Australia orders over AU$ 75

New Zealand orders over NZ$ 120

 

SHIPPING DESTINATIONS

We ship to Australia and New Zealand.  Orders will ship from our warehouse in AU (Victoria).

US, Canada, UK, EU, Hong Kong, and Singapore customers, shop at our worldwide store here. 

We recommend a GrowthMinded membership for customers in other countries. 

 

WRONG ADDRESS

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order.

If you decide to cancel your order or change your shipping address, please write to us at support@biglifejournal.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

If it's too late and your order has processed, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.

If the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the shipping fees.

 

RETURNS

By placing an order at Big Life Journal, you are responsible for the cost of return shipping back to Big Life Journal. 

Some items, including Gift cards  and Downloadable products (like ebooks or printable kits and posters) may not be returnable.

For more information on how to return your order, please email support@biglifejournal.com.